HDFC Bank Fastag Charges: Customer Care Number, Processing Fees, Schemes and More details given here. HDFC Bank’s FASTag Program is a part of the National Electronic Toll Collection (NETC) initiative started by NPCI under the guidelines of NHAI and IHMCL for enabling effortless toll payments. Under this program, HDFC Bank will issue a re-loadable FASTag through which you can make digital toll payment at toll plazas on National Highways.
As soon as your vehicle enters the exclusive lane marked for FASTag users at the toll station the tag readers installed there will scan the tag and automatically deduct the toll fee from the prepaid account linked to it. Hence, before using the tag, you will have to recharge the account as required.
Fastag HDFC Bank
What are the charges for FASTag?
FASTag has a onetime Fee of Rs. 200 including GST. The refundable security deposit depends on the vehicle type. Please check the ‘Fees and Charges’ section for details.
How can I buy FASTag?
You may visit any of the Point of Sale (POS) locations at Toll Plazas / HDFC Bank Sales offices to get your tag account created. You may call customer care @ 1800 120 1243 to know more details.
Can I avail a monthly pass?
The monthly pass facility is specific to each toll plaza. You may call customer care @ 1800 120 1243 to check the details.
Is there any convenience fees?
Please find below the details of convenience fee rates for your reference.
- Credit Card 1.10% of the transaction value
- Debit Card 1% of the transaction value
- Net Banking Rs. 8
Plus taxes as per the prevailing applicable rates.
Is there any discount / cashback on Toll payments using FASTag?
Cashback for next three years*
- For FY 2017-18 – 7.5%
- For FY 2018-19 – 5%
- For FY 2019-20 – 2.5%
Note – Cash back communication received from IHMCL/ NHAI and it is subject to change from time to time.
Is there any minimum value for such recharge / top up?
No, there is no minimum recharge amount for recharge.
Can I use cash to recharge my wallet?
Yes, Please refer the POS list to recharge tag by paying cash- link
HDFC FASTag Fees and Charges
Joining and Reissuance Fee
- Tag Joining Fee – Rs.100
- Reissuance Fee – Rs.100
One-time Security Deposit Amount
| Vehicle Type | NPC Vehicle Class | Security Deposit | Minimum Amount to be recharged at the time of tag activation |
| Car/ Jeep/ Van/ TATA Ace and similar mini Light Commercial Vehicle | 4 | Rs.200 | Rs.100 |
| Light Commercial vehicle 2 -axle | 5 | Rs.300 | Rs.140 |
| Bus – 3 axle | 6 | Rs.400 | Rs.300 |
| Truck – 3 axle | 6 | Rs.500 | Rs.300 |
| Bus 2 axle/Mini Bus, Truck 2 axle | 7 | Rs.400 | Rs.300 |
| Tractor/Tractor with trailer, Truck 4, 5, and 6 – axle | 12 | Rs.500 | Rs.300 |
| Truck 7 Axle and above | 15 | Rs.500 | Rs.300 |
| Earth Moving/Heavy Construction Machinery | 16 | Rs.500 | Rs.300 |
Article last re-published on April 18, 2020.