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How do I contact General Motors CEO for a complaint?

In the automated industry, General Motors is a well-known brand not just in the US but all around the world. On September 16, 1908, William C. Durant, Charles Stewart Mott, and Frederic L. Smith established the business. The corporate office of General Motors is located in Detroit, Michigan, US. General Motors primarily offers services in vehicle financing through the sale of goods including cars, car components, and commercial vehicles. The services are accessible worldwide.

How can I make a complaint to the CEO of General Motors? Are you attempting to complain to General Motors’ CEO or other higher-ups? The company offers a dedicated customer support team to handle client concerns, however, if your issue is not fixed appropriately or you have another severe complaint to make, you can contact the company’s CEO or higher authorities. Let’s find out how to contact General Motors’ CEO and a few other crucial contact details.

General Motors

General Motors, Image Credit: General Motors

How do I contact General Motors CEO for a complaint?

General Motors is under the perfect execution of its CEO Mary Barra who is also serving as Chairperson in the company. Mary Barra was elected Chair of the GM Board of Directors in the year 2016 and has been heading the post of CEO since Jan. 15, 2014.

Contact by Email

If you have a complaint or concern, you may first route it to the GM customer service team or the concerned team through the contact information provided in this article. However, if you are not satisfied with the solution provided there and wish to take it to the GM CEO, you may share it by email. The email address of the General Motors CEO is given here, Email:

Contact by Mail

Another alternative is to contact GM CEO via Corporate Office. You can share your concerns with the CEO or other higher authorities at GM Corporate Office through the details given here. You can write a letter, address it to the concerned authority and send it to General Motors headquarters or corporate office address: General Motors headquarters, 100 Renaissance Center, P.O. Box 431301, Illinois, Detroit 48232-5170, United States.

You may also contact through  GM Headquarters Phone:  (313) 556-5000.

How to contact GM Customer Service?

For your complaints and concerns, you can call GM Customer Service Phone: 800-284-2271. Also, we have given here the mailing address that can be used for information, official correspondence, or general inquiry purposes. You can send written correspondence to: General Motors Company, P.O. BOX 33170, Detroit, MI 48232-5170.

GM Road Assistance Numbers

If you are looking for Roadside assistance, you can refer to the list of contact numbers provided here:

  • Chevrolet: 800.243.8872
  • Buick: 800.252.1112
  • GMC: 800.462.8782
  • Cadillac: 800.224.1400

GM Investor Relations

To contact GM Investor Relations, you can call the official phone line for Investor Relations: 313-667-1669. To speak to GM Shareholder relations, you can call: 313-667-1500

GM Media Relations

To get help regarding Media Services, you can contact Media Online Website Help by email: Or

Contact Corporate News Relations Officer: Pat Morrissey, GM Communications, phone: 313-407-4548, email: